rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 7883026602
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate your login. This eliminates the need for a password or email login, making it a convenient and easy process.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure your internet connection is strong. If you still face issues, wait for a proper signal and retry sending the OTP, or if the OTP doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active phone number. If your phone number has changed, please submit your updated KYC details to our customer support team through email to facilitate a smooth transition. This ensures that your account is shifted accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should solve the problem and allow you to log in and play without any issues. Once updated, you can easily access and enjoy the app.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not the bonus amount. You cannot withdraw bonus money collected from the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate a processing time of 30 minutes to 3 hours, but delays can occur. When payments are delayed, users may need to wait up to 24 hours for resolution. Overall, the app's processing efficiency is generally swift, but occasional delays can extend the wait time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus within your gaming account, and it cannot be withdrawn. The bonus winnings, however, can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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